Return policy

Return Policy

Giving you the absolute best shopping experience possible is our motto at UTHC. Notwithstanding, taking into account that opened or utilized items can’t be reused, we can’t acknowledge trade or return of opened or utilized items once sold or conveyed. We will not be answerable for any harm caused after conveyance of the item. 

If there should be an occurrence of any issue or quality issue with the product, we will exchange the product as per the exchange policy contained in this Agreement.

Exchange Policy

For the processing exchange of any product, UTHC shall check for a visible quality issue with the product, including original receipt intact, original packaging of the product, undamaged condition, and subject to following terms –

  1. Returns and Exchange solicitations will be liable to checking and screening by UTHC.
  2. Harms because of disregard, inappropriate utilization or wrong application won’t be covered under this approach.

iii.        Delivery charges would not be remembered for the discount estimation of your request as these are non-refundable charges.

  1. Once acknowledged by UTHC, your return/refund demand cycle will be completed within 7-21 business days. No cash refund will be processed. The refund amount will only be made through electronic exchange as it were.

Grievance Officer

Under the Information Technology Act, 2000, Vivek Nattamai Sankaran shall be the Grievance Officer of UTHC for the purpose of this Agreement, with email address: vivek@uthc.in. We are in complete authority of changing the aforesaid information from time to time without any intimation to you.

Feel free to contact us at customercare@uthc.in in case of any query, feedback or suggestions.